About Us

    At Betz Enterprises, we are proud to provide our clients with a high-end home service experience. We have been a trusted tub repair and refinishing company for 30 years. Our service specialists cover a variety of services and look forward to helping you improve your home. Being an authorized Kohler and Jacuzzi repair representative, we expertly refinish and recondition whirlpool baths. We also work with some of the most reputable home warranty companies as well.

    Our team at Betz Enterprises is dedicated to providing a solution to every client’s needs. For years, we have constantly delivered prompt and reliable service to homeowners, plumbers, builders, wholesalers, hotels/motels, hospitals, and retirement homes in four different locations: MD, DC, VA, and DE. Our team of repair experts makes sure to get every job done right the first time, and will help you make your surfaces last for years to come.

    Bathtub Repair

    Get bathtub repair service from your trusted local pros! We can handle any surface problems like scuffs, cracks, support problems, chips, or scratches. We work with cast iron, steel, fiberglass, and many other types of tubs and showers.

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    Whirlpool Tub Repair

    There’s nothing like a warm, relaxing whirlpool bath at the end of a busy day. Our service goes beyond cracks, chips, and holes. Our whirlpool bath repair experts know how to identify even the complex problems, and have the necessary skills needed to fix them.

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    Steam Generator Repairs

    Betz Enterprises has hands-on experience with a variety of steam bath generators and sauna heater manufacturers. You can rely on our experience and knowledge to help you upgrade and reinvigorate your bathing sanctuary.

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    Refinishing

    Our innovative techniques save time and money without the messy process of demolition and removal. We can make any surface look brand new for less than the cost of replacement. We restore worn bathroom or kitchen fixtures such as tubs, sinks, ceramic tile walls, working with fiberglass and many other surfaces.

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    Reviews

    A better alternative to buying a new bathtub

    “My sister-in-law mentioned refinishing as an alternative to buying a new bathtub. I’m so glad she was aware of your services. I think this is a wonderful idea and has made a tremendous difference in our bathroom.”

    Steven Baily, Ellicott City

    A gorgeous refinished Jacuzzi

    “It’s just beautiful. I love my refinished Jacuzzi.”

    Rick Marquez, Olney, MD

    Great professional work

    “I want to express my satisfaction with the work performed by the Betz Company. Three years ago, they repaired my shower stall. I saved the receipt, and am I glad that I did. I had a problem with leaking from my bathroom Jacuzzi. I was looking at thousands for a new tub. Randy, the technician, came to my home and quickly spotted the problem. He told me the cost and time involved. The work was completed in the time stated and the cost remained the same. My Jacuzzi no longer leaks. Thank you.”

    Ken, Mitchellville, Maryland

    A gorgeous, bright bathroom

    “I couldn’t believe how bright my new tub turned out!”

    Kathy, Homeowner

    Prompt, outstanding service

    “Betz Enterprises should be renamed Best Enterprises because this is the best service I have received from a contractor in a very long time. From the initial call to the office to the prompt return call to set up a service appointment, to the timely arrival of the technician, to the resolution of the problem with the whirlpool tub, the service was outstanding from start to finish and I would highly recommend your company to everyone.

    Thank you support staff for being so thorough in making sure the customer understood the charges before setting up an appointment! Keep up the good work! Thank you, Dave, for returning call the very same day, within hours! Keep up the good work! And Thank you Randy Via for being on time, and your utmost professionalism. Keep up the good work!”

    Eleanor Robinson Real Estate Consultant

    A quick, easy, inexpensive bathroom

    “I was not willing to compromise with my bathroom renovation. I had a mental picture and notes of what I wanted. I needed a solution that was quick, easy, and inexpensive. I found the right company.”

    Brenda Smith

    Faqs

    How does your payment policy work?

    Payment is due at the time of service unless other arrangements have been made. If payment is not made at the time of service, payment in full is due within 15 days from the date of your invoice. On the 16th day, late fees will be added every 15 days until the accounting department receives payment. If you do not contact us within 5 days with a billing dispute, or payment is not received according to the terms, your file will be sent to collections. You will be responsible for any court costs, collection fees, and attorney fees. There is a $35.00 return check fee.

    How do I cancel my booked service?

    If you need to cancel, please call Betz Enterprises 24 hours before your appointment. If the technician arrives at your home and cannot perform the work requested, you’ll be charged a fee for the trip. To complete repairs, the technician must have full access to the tub, electrical power, and water supply.

    How does a leak warranty work?

    Leak repairs can be time-consuming. Betz Enterprises will repair the first leak that is found, but it is not uncommon for other leaks to appear once the first is fixed. After fixing one leak, we will set a new appointment if new leaks are found. This can happen for an extended period. All leak repairs have a 30-day warranty.

    How long does it usually take to repair my unit?

    If your equipment is sent out for repair, please allow 4-6 weeks for Betz Enterprises to call you with an estimate. Once we receive payment from you, the equipment will be repaired and sent back to us. Once Betz Enterprises has received the part, you will be contacted for an appointment.

    Some parts for bad motor problems need to be ordered from our supplier. Once your parts are ordered, your appointment will be made once they arrive in our office and are checked for fit and accuracy. This also applies to any repairs that will be done by the manufacturer or other authorized repair company.

    What should I do if I still encounter problems after the repair?

    If you experience problems with your repairs such as leaks or parts not properly functioning, it’s your responsibility to contact Betz Enterprises within 5 days. After 5 days, you will be charged a fee for a new diagnostic appointment. If the technician finds that the problem is not related to the work Betz Enterprises did, there will be a new diagnostic fee.

    How do warranties work?

    When you get your bathtub or bathroom refinished, you’ll be protected with a 2-year warranty. This is our way of letting you know that your satisfaction is our top priority.

    Want to learn more about warranties? Give us a call to find out more about what is covered, or read the details below.

    Get Unparalleled Customer Satisfaction

    Your satisfaction is important to us, which is why we offer a two-year warranty on all of our refinishing services.

    Protect Your New Work With a Warranty

    • Refinished tubs, tiles, and sinks
    • Protection against sagging, crazing, and peeling
    • 2-year warranty begins on the date the original work was completed
    • Excludes misuse, chips, scratches, and worn surfaces unless specified
    CALL 301-854-0990